In this week’s edition of “I went through this terrible experience and all I got was this lousy T-shirt,” CrowdStrike is offering $10 Uber Eats gift cards to partners as an apology for their troubles during the massive outage on July 19.As TechCrunch reports, the offer appears to have come from Daniel Bernard, CrowdStrike’s chief business officer, and includes a lengthy apology with an Uber Eats code at the end. One user on X posted a screenshot of the voucher, which was for £7.75, or about $10 USD. “We recognize the additional work that the July 19 incident has caused. And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email reads. “To express our gratitude, your next cup of coffee or late night snack is on us!” The email then directs users to use the provided Uber Eats code. CrowdStrike confirmed to TechCrunch that the company sent the emails and gift cards, which brought an end to the short-lived notion that it was a phishing attempt from scammers. That worry was legitimate, as hackers have already attempted to exploit the outage.To add insult to injury, when several people attempted to cash in their Uber Eats cards, they found that the voucher had been cancelled. According to CrowdStrike, Uber Eats flagged the voucher as fraudulent due to high usage rates.
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The massive outage caused by a botched update from CrowdStrike took out 8.5 million Windows PCs and created a ripple effect across industries, most notable the airlines. Congress intends to investigate the outage and have called on CrowdStrike’s CEO to testify at an upcoming hearing.
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